O’Fallon’s New Notification System Alerts Residents About Emergencies, Traffic, Road Closures

City of O'Fallon

The City of O’Fallon will launch a new notification system designed to notify residents of emergencies and important information, such as road closures, major traffic issues and more.

The system allows residents to receive the notifications by phone, e-mail or text message. Residents can update their profiles and recipient information on the City’s website at www.ofallon.mo.us.

The City has contracted with Emergency Communications Network to license its CodeRED high-speed notification solution. The system provides City officials with the ability to quickly deliver messages to targeted areas as well as the entire City.

Tom Drabelle, O’Fallon’s Communications Director, encourages residents to get online immediately and make sure their information is included and up-to-date so they can receive the messages.

“If your phone number is not in the database, you will not be called,” he said. “Residents for whom we have a phone number will receive a phone call on Thursday, April 30th, confirming they are in the database and reminding them to check their profile. But, there’s no need to wait. You can go online today and make sure your information is correct right now. Please do not assume your phone number or e-mail address is included. Plus, you can choose how you want to receive the information. If you would rather a text, an e-mail or a phone call, the system will notify you however you’d like.”

Those without Internet access may call O’Fallon’s Citizens First Center at 636-379-5553, Monday through Friday, 8 a.m. to 5 p.m. to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code and primary phone number. Additional phone numbers can be entered as well.

All businesses should register, as well as all individuals who have unlisted phone numbers, those who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number.

“CodeRED allows geographically-based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation,” said Drabelle. “The system works for cell phones too, but we need to have an associated street address to provide relevant messages.”

If residents receive the call and want to verify the veracity of it, they may contact the O’Fallon Citizens First Center at 636-379-5553, Monday through Friday, 8 a.m. to 5 p.m.